Basic Analytics in Social Planner

We’re excited to introduce basic analytics to our Social Planner! This new feature helps you track and analyze your social media performance with ease.

What’s New

  • Basic Analytics: Access stats for your top-performing posts and recent activity, focusing on likes and engagement.
  • Supported Platforms: This feature currently works with Facebook, Instagram, LinkedIn, TikTok, and Twitter.
  • Detailed Insights: View metrics such as likes, comments, shares, content, media, and post links.

How to Use

  1. If you would like Kraken CRM™ to enable this feature for you, please reach out via a support ticket.
  2. Once enabled, you can easily access analytics: Go to Marketing > Social Planner.
  3. View Statistics: Click on the Statistics option near the Social Calendar.
  4. Analyze Data: Check out your top-performing posts and recent activity. Metrics include likes, comments, shares, and more.

Note on Future Updates: We’re working on adding insights for Pinterest and YouTube. LinkedIn personal profiles and TikTok Business support may be available in future updates.