Preview PDFs, Word docs, spreadsheets, audio, 3D models, and more—right inside the Media Library. No downloads, faster workflows, and smarter file insights.
Get complete visibility into your SMS performance with new dashboard widgets—track delivery, volume, sources, and conversations in one place without switching tools.
Fix formatting headaches for good. With v4.14, your notes, emails, and tasks stay perfectly formatted across web and mobile—no more broken layouts or lost spacing.
Save time and stay organized with Company Smart Lists—create, customize, share, and reuse filtered company views effortlessly. Discover how it streamlines your workflow.
Track every contact preference change without leaving Conversations. Get clearer context, better visibility, and smarter follow-ups—all in one streamlined view.
Upload and download entire folders with ease in the updated Media Center. Preserve structure, track progress, and manage large file batches faster than ever.
Take control of your contact tags with new double-confirmation features that prevent accidental changes and unintended workflow triggers. Discover safer, smarter tag management and what’s coming next.
Stop broken personalization in its tracks. Learn how default values for custom fields keep your emails smooth, professional, and engaging—even when contact data is missing.
Never miss a message again. Instantly jump to unread conversations with new visual markers and auto-scroll, saving time and keeping your responses on point.
Streamline your pipeline with the new dynamic “me” filter and instant access to primary contact notes—less setup, more context, faster decisions.
Easily see which Marketplace App sent each message in Conversations. Gain full transparency, simplify troubleshooting, and manage integrations with confidence.
Troubleshoot email failures faster with clearer error messages and seamless navigation—so you can fix issues without breaking your workflow or losing context.
Save time and stay organized with Opportunity Smart Lists—custom views, shared insights, and flexible pipeline control all in one powerful new feature.
Smarter scheduling is here—discover how our upgraded round robin logic ensures fair, balanced appointment distribution and prevents team overload automatically.
Speed up your workflow with the latest Conversations updates—enjoy smoother bulk selection, uninterrupted chat review, and instant internal comments for faster, more seamless team collaboration.
Never miss an update again—discover how new follower notifications keep you instantly informed on conversation activity and boost your response time effortlessly.
Stop creating new meeting links every time. Discover reusable, recurring meeting links that simplify scheduling, eliminate confusion, and just work.
Customize your CRM like never before. Discover how the new contact page customization lets you tailor layouts, boost productivity, and give every user a view that fits their workflow.
Explore the new Asset Selector upgrades—nested folders, smarter selection, and a cleaner UI that speeds up workflows and eliminates missed assets. Click to see how it transforms your snapshot experience.
Say goodbye to lost files during contact merges. Discover how seamless document transfer keeps all your important data intact, organized, and effortlessly accessible in one place.
Collect card details seamlessly during document signing with the new “Card Details” field—reduce payment delays, boost conversions, and unlock smoother future transactions.
