Build Smarter Smartlists with New Filters That Actually Make Sense

We’ve made updates to the filtering system in Kraken Business Suite™ to make it more consistent and easier to use. Previously, filters had different behaviors and some options were missing. Now, we’ve standardized filters across all data types to improve your experience.

What’s New:

  • Added new date filter options: today, tomorrow, yesterday, this week, this quarter, this year, before date, and after date.
  • Standardized how string filters work for consistency.
  • Introduced DND suffix for SMS, email, calls, and WhatsApp for better filtering.
  • Renamed “Pipeline” filters to “Opportunity” for clarity.
  • Enhanced email and WhatsApp status filters for more precise results.
  • Improved numeric field filters with more options.

Why it matters:

This update makes filtering your data more intuitive and efficient, reducing confusion and helping you find the information you need quickly.

How it works:

If you would like your Kraken team to turn this Beta feature on for you, please reach out to our team via a support ticket. We’ve standardized filter behavior across all data types, making it easier to apply the right filters without hassle.