We’ve improved how inbound calls are handled. Now, if a call comes in to a number without a user or forwarding number set up, it will go directly to voicemail instead of being rejected.
What’s New:
- Inbound calls to unconfigured numbers now go to voicemail.
- No more missed calls due to lack of setup.
Why it matters:
This update ensures that important calls aren’t missed, even if a number isn’t fully configured. It helps you stay connected with your customers and capture every opportunity to engage.
How it works:
If a number doesn’t have a user or forwarding number, calls will automatically be directed to voicemail. If you would like your Kraken team to turn this Beta feature on for you, please reach out to our team via a support ticket.