We’ve made it easier for you to manage conversations in the Kraken Business Suite™. Our latest updates focus on streamlining your interactions, especially during calls, so you can update details, switch channels, and navigate smoothly.
What’s New:
- Update Contact Details: Now you can update contact info while viewing call transcripts without any hassle.
- Instant Email Sending: Send emails during calls without needing to refresh the page.
- Restored Call Option: Easily start calls directly from new conversations.
- Improved Translations: Enjoy a fully translated and stable interface, even with longer text.
Why it matters:
These updates make it simpler for you to manage conversations efficiently. You can update information, send emails, and start calls without interruptions, ensuring smoother communication and better productivity.
How it works:
View call transcripts in the center panel to update details easily. The email composer now updates in real time during calls. You can start calls directly from the new conversation flow. Translations are improved for a consistent user experience.