We’re excited to announce that you can now manage Threads comments directly from your unified inbox in Kraken Business Suite™. This update allows you to view, manage, and reply to Threads comments without leaving your Social Planner.
What’s New:
Manage Threads Comments: View and reply to Threads comments directly from Social Planner.
Rich Reply Support: Respond using text, images, emojis, and location attachments.
Real-Time Comment Sync: Stay updated with the latest conversations.
Unified Engagement Inbox: Manage conversations across Threads, Facebook, Instagram, LinkedIn, TikTok, Communities, and Bluesky.
Why it matters:
This update allows you to manage Threads conversations without switching platforms, ensuring faster responses and consistent engagement across multiple social channels. Enhance your team’s productivity with a streamlined comment management experience.
How it works:
To use this feature, navigate to Marketing → Social Planner → Comment Management, select your Threads account, and open the Comments tab. Existing Threads users must reconnect their account once to enable the new permissions for Comment Management.