We’ve improved notifications for recurring appointments in Kraken Business Suite™. Now, you’ll receive a single confirmation for the entire series, whether it’s a default or custom pattern. Plus, reminders, follow-ups, and reschedule notifications are more consistent.
What’s New:
One confirmation covers the whole series for default and custom recurring appointments.
Custom recurring appointments now get notifications, covering the entire series.
Reminders and follow-ups are sent for each occurrence, even for custom recurrences.
Reschedule and cancellation notifications are available for custom recurrences.
Notifications now include recurrence details for custom patterns.
Why it matters:
This update makes communication clearer by sending one consolidated confirmation per series. It ensures consistent notifications across all types of recurring appointments, keeping everyone informed and organized.
How it works:
No setup is needed; these enhancements are live automatically. They apply to any new or edited appointment. Notifications now include recurrence details if your template uses the appointment date and time. Note that these changes affect calendar notifications only, not workflows.