We’ve simplified the way you see message delivery errors on the Conversations page. Instead of cryptic error codes, you’ll now get clear explanations and guidance when your SMS or MMS messages don’t go through.
What’s New:
– Simple error messages now appear directly on failed messages.
– Each message includes a link to a detailed support article.
– Available on both desktop and mobile apps, for your convenience.
– Empowers you to understand and address message delivery issues quickly.
Why It Matters:
– Provides instant clarity on message failures, eliminating guesswork.
– Quick access to support resources helps resolve issues efficiently.
– Saves time and gives you more control over your messaging with support available if you need it.
How it Works:
– No action needed! This update is live and automatically applied.