Conversations Enhancements

We’ve improved the Conversations page based on your feedback, making communication management more efficient, clear, and visually comfortable.

What’s New:

  1. Richer Activity Logs: View detailed updates, including pipeline names and stages, for a clearer understanding of changes.
  2. Clearer Icons: Increased icon sizes improve visibility for quick action recognition.
  3. Enhanced Bulk Select: Refined selection process for easier management of multiple conversations.
  4. Improved Email Thread Visibility: Easier recognition of multiple email threads for quick access.
  5. Enhanced Visual Contrast: Adjusted colors and fonts make conversations easier to scan.
  6. Larger Snippet Selector: Easier browsing and insertion of message snippets.
  7. Better Translation Support: More consistent and complete localization across languages.

Why it Matters:

These updates enhance your user experience, allowing you to manage communications more effectively and intuitively.

How it Works:

These enhancements are part of the CRM Redesign: Conversations + Contact Detail Page. If you’d like your Kraken team to turn this feature on, please reach out to our team via a support ticket. It will be live in your account in 33 days.