You can now link messaging services like WhatsApp and Text/SMS, as well as social media channels, to your Google Business Profile (GBP) on Kraken Business Suite™. This makes it easier for your customers to engage with you using platforms they already know.
What’s New:
Messaging Integration:
- Add WhatsApp and Text numbers to your GBP easily.
- Select numbers integrated with Kraken Business Suite™ from a dropdown.
- Non-Kraken numbers display a warning, as syncing and automation aren’t available.
Social Media Integration:
Connect your Facebook, Instagram, LinkedIn, YouTube, TikTok, X, and Pinterest profiles to your GBP.
Why It Matters:
- Build Trust & Boost Responsiveness: Customers can reach you using the channels they use most.
- Increase Engagement Opportunities: Easier contact methods lead to more conversations and leads.
- Centralized Messaging: Keep all your communications in one place with CRM integrated numbers.
To have this enabled, or to get more details, please reach out to Kraken Support.