We’ve streamlined how contacts from Facebook and Instagram are managed to eliminate duplicates and maintain unified contact records.
What’s New:
Contacts from Facebook/Instagram will now be automatically merged if their email or phone number matches an existing contact.
Helps prevent duplicate contacts and keeps all conversations and details organized in one space.
Automatic merging is bypassed if your account has “Allow duplicate contacts” activated.
Why it Matters:
This update ensures that all your communications and contact details are consolidated under a single profile, reducing clutter and making it easier to view the complete history with each contact.
How it Works:
When a contact comes through Facebook or Instagram and provides an email or phone number that matches an existing contact, the system blends their information into one cohesive record. If you wish to maintain potential duplicates, ensure that “Allow duplicate contacts” is activated in your account settings.