See Exactly Which App Sent Every Message and Eliminate Integration Guesswork

You can now easily see which Marketplace App sent a message in Conversations. This update provides clear message details, making it simpler to manage and troubleshoot.

What’s New:

  • Messages now show the App name and ID.
  • Identify the source of messages sent via Marketplace Apps.
  • Enhanced transparency and control over message origins.

Why it matters:

Knowing the source of a message helps you manage integrations more effectively and resolve issues quickly. This update ensures you have the information you need to maintain seamless communication.

How it works:

Open any conversation and click on a message to view its details. If the message was sent via an OAuth-connected Marketplace App, you’ll see the app’s name and ID. If you would like your Kraken team to turn this Beta feature on for you, please reach out to our team via a support ticket.