Stop Sending Confusing Appointment Update Emails While Keeping Your Tracking Intact

We’ve made it easier to manage your appointments without sending unnecessary calendar notifications.

What’s New:

  • No More External Emails: Changing an appointment’s status to “Showed” or “No Show” won’t send update emails to Google, Outlook, or iCloud calendars.
  • Internal Tracking Intact: You can still track these status changes within Kraken Business Suite™. Reporting and automation will continue to function smoothly without external calendar disruptions.

Why it Matters:

  • Avoids confusion: Your customers won’t receive unnecessary “Appointment Updated” emails.
  • Keeps it simple: External calendar behavior remains clean and purposeful.
  • Efficient status tracking: Internal tracking remains effective without bothering your clients.

How it Works:

When you mark an appointment as “Showed” or “No Show” in Kraken Business Suite™, only the internal system updates, ensuring continued smooth operations in reporting and automations.