Interactive WhatsApp Templates

We are excited to announce the launch of a highly requested feature: interactive CTA (Call-To-Action) buttons. This update allows you to create more engaging and visually appealing messages, providing a seamless experience for your users.

What’s New?

  • Quick Replies: Users can respond quickly with predefined options, enhancing conversation flow and user engagement.
  • Visit Website: Direct users to your website with a single click.
  • Personalized Website Links: Customize “Visit Website” buttons with dynamic links for each customer.
  • Call Phone Number: Allow users to call a specified phone number directly from the message.
  • Copy Offer Code: Users can easily copy promotional codes or offer details for convenient redemption.
  • Marketing Opt-Out: Let users opt out of marketing messages, ensuring compliance with WhatsApp regulations.
  • Text Formatting: Use bold, italics, strikethrough, and monospace to emphasize information, highlight key points, show edits, and format code snippets.

How It Works

  1. Go to Settings > WhatsApp > Templates.
  2. Click Create Template > Add Button.
  3. Select the type of CTA button you wish to add: Quick Reply, Visit Website, Personalized Website Link, Call Phone Number, Copy Offer Code, or Marketing Opt-Out.