We’ve upgraded the way you merge contacts to make it smarter, easier, and more intuitive.
What’s New:
– Merge Email Addresses and Phone Numbers: Now you can keep multiple email addresses and phone numbers when combining contacts. Choose a primary email and phone number that suits your needs.
– Enhanced DND Management: You have complete control over Do Not Disturb (DND) settings and can set preferences for each communication channel separately.
– Updated User Experience: Enjoy a cleaner and more efficient interface, improving your workflow.
Why it matters:
These updates make managing your contacts simpler and more efficient, saving you time and ensuring your communications are accurate and organized.
How it works:
With automatic duplicate identification, Kraken CRM helps you effortlessly find duplicates using phone numbers, email addresses, and names. You also have more control over which details are kept when merging contacts, thanks to field-level customization. This ensures that important information is not lost and that records are accurate.