We’re excited to announce an easier way to engage with your audience. With Comment Management in Social Planner, you can now reply to comments directly, all in one place, without switching platforms.
What’s New:
- View comments from posts made via Social Planner.
- Reply to comments right inside Kraken Business Suite™.
- Manage conversations across supported platforms without leaving your dashboard.
- Save time by centralizing your publishing and engagement.
Why It Matters:
- Engagement First: Strengthen your relationships with your audience.
- Efficiency: Handle publishing and engagement all in one workflow.
- Time-Saving: Eliminate the need to switch between multiple platforms.
How it Works:
- Open Social Planner and go to Comments.
- Select a post and view comments in the new Comments tab.
- Reply directly to engage with your audience.
- Use filters to see top and all comments.
Note: Currently, Social Planner only supports Facebook Comments. Support for other social platforms is coming soon!