Stop Accidental Workflow Triggers with Smarter, Safer Tag Management Controls

We’ve made managing tags in the Contacts module of Kraken Business Suite™ easier and safer. Now, when you add or remove tags, you’ll have a double confirmation step to ensure you don’t accidentally trigger any automated workflows.

What’s New:

  • Added an Apply button for tag changes
  • Added a Cancel button to discard changes
  • Introduced double confirmation for adding and removing tags
  • Reduced accidental workflow triggers
  • Enhanced safety and accuracy in managing tags

Why it matters:

This update gives you more control over your contact tags. By confirming changes before they take effect, you can manage tags confidently without worrying about accidental actions.

How it works:

  • Open the tag dropdown for a contact
  • Select or deselect the tags you want to change
  • The Apply button becomes active
  • Click Apply to confirm your changes
  • Click Cancel if you change your mind

This extra step ensures workflows only trigger when you intend them to.

What’s next?

We’re planning more improvements, including:

  • Tag categories for better organization
  • Tag colors for improved visibility
  • Category and color visibility in the dropdown
  • Selected tag counts for each category

These updates will make managing tags more intuitive and scalable for your growing business.